What do I do if I have received the wrong item in my parcel?

We are really sorry if we have made a mistake with your purchase. 

your first message please let me know you have received a wrong item. 

You will then be asked for the following, so please have this to hand:

A photo of the item you have received in error

Your full shipping address, order number and full name

Sorry for any inconvenience in the meantime, we hope to have this sorted for you as soon as possible!